Privacy Policy

Glori UK Limited is committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of this policy, the data controller is Glori UK Limited.

Information We Collect From You

We collect and process the following data about you:

• Information that you provide by filling in forms on our site www.gloriuk.com. This includes information provided when registering to use our site, subscribing to our services, posting material, or requesting further services. We may also request information when you report a problem with our site.
• If you contact us, we may keep a record of that correspondence.
• Details of transactions you carry out through our site and the fulfilment of your orders.
• Details of your visits to our site including, but not limited to, traffic data, location data, weblogs, and other communication data, whether required for billing or other purposes, and the resources that you access.

Marketing

Glori UK would love to keep in touch with you. When you sign up for marketing and open an account with us, we may send you emails, postal marketing, and SMS messages (if you’ve provided your phone number). We may also show you customised ads on social media platforms.

These messages will be specific to Glori UK. We do not sell your data or share it with other brands for their advertising; your data is only used to promote Glori UK products and offers.

Our marketing messages are sent via a specialised eCommerce marketing platform. You can opt out at any time by clicking the unsubscribe link in any email or SMS, or by contacting us directly.

We may send administrative messages (such as order confirmations) that are not considered marketing and cannot be opted out of.

Marketing and admin emails contain tracking pixels to monitor open and click rates, and email deliverability. Data is analysed on an aggregated basis.

When you make a purchase or add an item to your cart, the marketing preference box may be pre-ticked under a soft opt-in. You may untick this box at checkout or unsubscribe at any time.

If you abandon your cart after providing your email or while logged into your account, Glori UK may send an abandoned cart reminder using the same soft opt-in basis.

If you provide a postal address, we may send postal marketing, which you can opt out of by emailing hello@gloriuk.com.

Other Advertising

We tailor our advertising to be more relevant by using:

• Information you voluntarily provide
• Geographic data (e.g., IP address, device location)
• Data from third parties
• Website visits and service usage (Behavioural Advertising via cookies)

You can manage cookies through your browser settings.

IP Addresses

We collect data about your computer, including IP address, OS, and browser type, for system administration and reporting purposes. This data does not identify individuals.

Cookies and Cookie Policy

Cookies are small text files placed on your device to enhance your experience. We use them to recognise your preferences and collect analytics. These cookies fall under strictly necessary, functionality, and performance categories.

Our site uses Google Analytics to analyse site usage. Google may process and transfer this information under their own terms. You can refuse cookies in your browser settings, but it may affect site functionality.

Lawful Basis for Processing

Our data processing is guided by our Record of Processing Activities (ROPA) and relies on:

• Consent: e.g., cookies, direct marketing
• Legitimate Interests: e.g., customer service, order fulfilment
• Contract: e.g., subscription services
• Legal Obligation: e.g., HMRC reporting

For more details, contact hello@gloriuk.com.

Your Choices

You may choose not to provide personal data, but we cannot process transactions without it.

Cookies can be blocked via the cookie banner or your browser settings.

You can opt out of marketing anytime via the unsubscribe link or by contacting us.

Where We Store Your Data

Your data may be transferred and stored outside the EEA, including processing by suppliers. By submitting data, you agree to this transfer. We take reasonable steps to ensure your data is secure.

Please keep your account password confidential.

While we aim to protect your data, internet transmission is not fully secure. Once received, we apply strict security procedures.

How We Use Your Information

We use your data to:

• Present content effectively
• Provide requested services
• Fulfil contracts
• Enable interactive features
• Notify you of service updates
• Offer products/services you may find interesting

We may contact you via post or telephone regarding services of interest.

Disclosure of Your Information

We may disclose your personal data:

• To other Glori UK group members
• To buyers/sellers during business asset transactions
• If Glori UK or its assets are acquired by a third party
• To comply with legal obligations or protect Glori UK’s rights, customers, or others

Your Rights

You may ask us not to process your data for marketing purposes by contacting us at:

Glori UK Limited
Email: hello@gloriuk.com

Access to Your Information

You have the right to access personal data held about you. This right can be exercised in accordance with applicable laws.

Data Retention

We conduct an annual data cleanse to ensure data is relevant. Contact hello@gloriuk.com for information on retention periods.

Third Parties

Glori UK works with third parties for a range of services, including:

For a full list of processors, contact hello@gloriuk.com.

Glori UK Advertising

Glori UK Advertising may collect personal data such as IP addresses, digital identifiers, and browsing behavior for personalised ads, analytics, and commercial purposes.

• Privacy Policy: Rakuten Privacy Policy (Check!)
• Your Rights: Click here (Check!)
• Opt-out: Click here (Check!)

Data Breaches

In case of a data breach likely to impact your rights or freedoms, Glori UK will notify affected individuals and the ICO (if applicable) within 72 hours.

Additional Information

Glori UK has not appointed a statutory Data Protection Officer but has dedicated resources to ensure compliance.

We maintain a Record of Processing Activities (ROPA), and where Legitimate Interests are used, an Impact Assessment is available upon request.

This notice was created on 22nd April 2025 and will be reviewed at least annually.